Dynamic are industry leaders in developing, creating and executing tailored, targeted corporate hospitality programs.
Dynamic is a leader in designing, developing, and executing customized corporate hospitality programs. While client engagement is invaluable for organizations where B2B relationships are essential, it can also be a costly endeavor.
In today’s competitive business landscape, companies are seeking smarter, more cost-effective, and targeted approaches to client entertainment.
Case Study:
One of our clients, a Fortune 100 company with over 100 years of history, has a strong presence in Australia.
Their client entertainment program was complex and disjointed across 4 states.
Primary Challenges:
The client faced difficulties managing multiple suppliers, all delivering different levels of event quality, service, and communication. With numerous events across Australia each week, they were overwhelmed with tasks such as sourcing vendors, managing invitations, catering menus, invoicing, and response tracking. Additionally, they struggled to navigate a wide range of engagement opportunities across Australasia, while having limited resources to manage both immediate and long-term planning. Their back-office support staff, responsible for organizing these events, were bombarded with sales calls from telemarketers posing as event agencies.
Solution:
Dynamic assigned a dedicated service manager to oversee and manage all aspects of the client’s events.
A flexible and comprehensive program was implemented, allowing the manager full visibility of current and future events. This includes guest lead times, event reservation or purchase periods, and scalability options for specific events.
Contact us today to talk about how we could create a customised client engagement program for your organization.
